Genpact-2

 

 

  

 


Get Certified!

The Center for Professional Collections is pleased to partner with GENPACT to deliver a program designed to ‘raise the bar’ for professional collections.

Welcome to our new students in India, Romania and the United States.

You have (or will soon receive):

  • Package with two discs- One has the ten modules and it may be viewed via most DVD players or from your computer. The other disc contains your workbook and all eBooks for the program.- A manual “Excuse Terminator”, designed to help you overcome excuses heard from some of your delinquent customers
  • Your password and information to log-in to complete your on-line testing and assignments.

You should be able to use all the CD’s as well as access the on-line system for testing and submitting your assignments. Some of you have already started.

We are here to help. If you have any problems or questions, please send an email to: laurie@incprocollect.com

Please allow us to make a few suggestions based on our experience and some of the hard lessons learned by some of your own associates at Genpact over the last year:

  1. You have time – but not as much as you think. Your program must be completed within six months. Most students put it off too long and must cram near the end.With a steady pace, you should be able to complete the full program, without difficulty, in three months. This not only makes it easier for you, there are some good lessons that you will be able to take advantage of and improve your performance. Why wait?
  2. A few students tried to complete some of the assignments without reviewing the modules or the study material. That tends to be challenging as there are specific guidelines that are important and need to be followed.
  3. There is nothing to stop you from reading all of the material, but you will find some specific suggestions at these sites:Commercial PACE ProgramConsumer PACE Program
  4. If there is a specific area that you and some fellow students find a challenge, we’ll arrange a conference call.You have some responsibility though – you have to let us know.
  5. Finally….have some fun!It’s a tough enough world out there sometimes and the business we’re in doesn’t always result in our holding hands with our customers and singing ‘joy to the world’….when the going gets tough….the tough – lighten up!We’ve had some fun with the program in general and some of the answers in the on-line testing in particular. We hope you do too.

 

Congratulations to recent graduates

Becky Baldwin – July 22 

Manajit Dutta – July 27

Mirela Vasilica Labou – July 28

Mumtaz Dafadar – August 2

Subhrojit Adhikari – August 3

Adnana Gabriela Hutu – August 3

Suvrajit Sengupta – August 3

Dibyendu Das – August 3

Raunak Ukil – August 3

Krishanu Ghosh – August 3

Arished Hussain Shah – August 4 

Aritro Sarkar – August 4

Shouvik Ghosh – August 4

Sumanta Datta – August 17

Santosh Kiran – August 22

Jodi Lynn Wright – August 23

Felicia Natasha Enos – August 25

Shreya Jhawar – August 30

Rena L. Funk – September 7

Olesea Ursu – September 30, 2011

Anne Wolfe – October 27

Saurabh Malik – October 27

Andreea Sabina Mascasan – October 28

Aura Voicu – October 28

Lazar Chittillappilly – October 28

Stephanie Lyn Sapp – October 28

Arturo Peguero – October 28

Aalpan Chatterjee – October 31

Kushagr Saxena – October 31

Kartikey Mehra – October 31

Sameer Pal Singh Maan – October 31

Atanu Adhikary – October 31

Kanika Dhingra – October 31

Ritika Sharma – November 1

Rajiv Biswas – November 1

Raluca Gica Sodolescu – November 2

Oana Iosif – November 3

Raluca Boric (nee Marinescu) – November 3

Elizabeth Coffing – November 11

Laxman Pun – November 11

Lidia Maria Marginean – November 23

Csilla Bako – November 29

Andrada Teodora Savu – November 29

Subhajit Dutta – November 30

 

Successful completion of studies and testing results in a certificate of completion from The International Center for Professional Collections.

This was the most fun I had taking a course – ever. It helped me gain the confidence I needed to be a professional collector. I work alone, so the help and the information was phenomenal for my self esteem and confidence. Thanks; please know I will attend any seminars or take any courses you have to offer in future.

Candy Hurst, Credit Recovery Administrator, Call Collect Credit Recovery Services Corp.

“I really enjoyed completing the PACE program and I am proud to be a part of PACE and it’s a stepping stone for me. Thank you.“

…Noel Mohammed, CFCP – Genpact, India

“The PACE program is a fun method to lean how to collect money.”

…Sara Southans, CFCP – Genpact, India

“This program will definitely help you to enhance your Negotiation Skills & will Groom you in each & every aspect of Collections.”

…Kamal Tuli, CFCP

“All the modules were designed in a simple manner – easy to comprehend. It was very helpful in understanding the different types of situations and how to handle.”

…Mumtaz Dafadar, CFCP,