The three key words in real estate are: Location, location, location. In collections and negotiations the three key words are timing, timing, timing. While you cannot Read More »

Major Dundee, in the movie of the same name returned to his troops after an extended leave and called in a young lieutenant who was played Read More »

“We trained hard – but it seemed that every time we were beginning to form into teams, we would be reorganized. I was to learn later Read More »

The economist/philospher Pareto gave us the rule of 80/20 and it is applicable to delinquent accounts. Twenty percent of your customers will cause eighty percent of Read More »

Keep in mind that it is a misnomer. We can’t manage time. Every one of us gets the same 24 hours a day, 168 hours per Read More »