International Centre for Professional Collections

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Welcome to The Centre for Professional Collections - ...home of the PACE Program (Professional Account Collection Education)
  • Distance Training

    182 Graduates! - As of December, 2011

    • New

      All modules now available online!

      Innovative organizations are using technology to maximize learning to meet and exceed financial objectives

      Find out more - consumer program - click here - commercial program - click here

      “I am very pleased with Renee’s completion of The PACE program…she has begun to incorporate many of the concepts from the course in our daily activity and she and her team have been achieving great results!”

      Jo-Anne Rogers Corporate Controller,
      Revenue & Collections,
      The City of Red Deer


    The Pace Program

    • The International Centre for Professional Collections is proud to offer the “The PACE Program” the only one of its kind in North America It provides high-quality 'distance' education and training to improve collection performance. Developed by international experts and vetted by an expert advisory team, participants have the opportunity to increase their knowledge and skills and then put them into place within their firm or organization to help them to collect more money while still keeping their customers.

      "Good at your job? Who says so? The training and assessments via the PACE Program - ensure people know you have studied and been throughly tested. When you are a C.F.C.P. - you are truly a Collection Professional!"

      When the final testing is complete, individuals will have earned their CFCP designation (Certified Financial Collection Professional).

      When registering for the program, participants select their discipline based on the commercial (business to business) or the consumer collection field. In addition to learning skills with some of the best written material on the subjects of Accounts Receivable, participants also gain knowledge through audio/visual modules and are required to complete (and pass) assignments and tests.

      Armed with the CFCP designation, successful participants will have the knowledge and skills to help their firm or association strategically collect accounts receivables.

      This was the most fun I had taking a course - ever. It helped me gain the confidence I needed to be a professional collector. I work alone, so the help and the information was phenomenal for my self esteem and confidence. Thanks; please know I will attend any seminars or take any courses you have to offer in future.

      Candy Hurst, Credit Recovery Administrator, Call Collect Credit Recovery Services Corp

      "I am truly amazed at how all aspects of Professional Collections have been put together so effectively in one program!"

      Rajan Chadha, Collection Officer,
      Genpact India.

  • In-house Training

    Graduates from Canada, Romania, Philippines, India, Malaysia, United States

    • Want quick results? Collection programs may be tailored and then delivered on-site at your location.

      Based on the seasoning and experience of your team, a highly participative seminar could range from a half day to two days or longer.

      Clients have the option of including assessment and testing for the graduates to receive a recognized CFCP designation.


    Books And Products

    • The best books, magazines, products and internet links on the subject of professional collectors.

      Paid In Full-2nd Edition

      by Tim Paulsen

      The latest edition of this very popular best-selling book on effective collection techniques. The e-book version is one of the pillars of study for the PACE Program©.

      Become the Squeaky Wheel

      by Michelle Dunn

      You may order a hard copy direct from Michelle Dunn by clicking to the following link:

      http://www.michelledunn.com/store/books-michelle.html


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