Welcome to The Center for Professional Collections
-
...home of the PACE* Program
“Effective
Collections is key to corporate profitability. Along with sales
and service, it is fundamental to successful Customer
Relationship Management.”
Tim Paulsen, Managing Director, I.C.P.C.
*P
- Professional
A - Account
C - Collection
E - Education
The International Center
for Professional Collections is proud to offer the The PACE
Program, the only one of its kind in North
America It provides high-quality 'distance' education and
training to improve collection performance. Developed by
international experts and vetted by an expert advisory team,
participants have the opportunity to increase their knowledge
and skills and then put them into place within their firm or
organization to help them
to collect more money while still keeping their customers.
When the final testing
is complete,
individuals will have earned their CFCP designation (Certified
Financial Collection Professional).
When registering for the program, participants
select their discipline based on the commercial (business to
business) or the consumer collection field. In addition to learning skills with some of the best
written material on the subjects of Accounts Receivable,
participants also gain knowledge through audio/visual modules and are
required to complete (and pass) assignments and tests.
Armed with the CFCP
designation, successful participants will have the knowledge
and skills to help their firm or association strategically
collect accounts receivables.
To find our more about
the program and certification, materials, modules (Consumer and
Commercial versions) and pricing,
please
click here.
This was the most fun I had taking a
course - ever. It helped me gain the confidence I needed to be a
professional collector. I work alone, so the help and the
information was phenomenal for my self esteem and confidence.
Thanks; please know I will attend any seminars or take any courses
you have to offer in future.
Candy Hurst, Credit Recovery
Administrator, Call Collect Credit Recovery Services Corp.
"I must
really commend you on a great program. When I first
registered, I had the mentality of "You can't teach me
anything, I own a Collection Agency."
Oh, how I
was wrong! I now realize that in this business there is so
much more you can learn."
Krista Walsh, Owner, KC
Collect, Prince Edward Island
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Books on collections:
These books may be ordered individually.
However, they are included as part of the PACE Program package.
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"Paid in Full"
by Tim Paulsen
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"The Check is
NOT in the Mail" by Len Sklar
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"Debt
Collections - Stir Fried or Deep Fried" by Steve Coyle
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"Become the
Squeaky Wheel" by Michelle Dunn
Our seasoned and
experienced Instructors will be pleased to work with you and
deliver a program on-site that is tailored to your specific
needs.
Special
- One day program on February 18, 2010 in Toronto with
80% discount to students and graduates of the PACE
Program. Click here.
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